24 products

MOA Fortifying Bath Potion 'Single Shot'
Regular price £5.00 Save £-5.00MOA Fortifying Bath Potion is an invigorating herbal blend, sure to put the spring back in your step after a long,tiring day.
This 'single shot' is the perfect size to try out if you're new to Moa bodycare and it's also great for taking on holiday.
De-stress the mind and relieve aches and pains with this concentrated, revitalising, magical bath potion. With skin toning, refreshing peppermint, detoxifying fennel, calming, relaxing fir needle and sweet birch to ease achy muscles and to help soften the skin. Finally yarrow extract calms.
How to use:
Pour the entire bottle into a full bath. Once immersed in the water, breathe in and let the natural essential oils clear the mind and lift your mood...magic!
Ingredients:
Helianthus Annuus (sunflower) Seed Oil, Mentha Piperita (peppermint) Oil, Foeniculum Vulgare (fennel) Oil, Laureth-3, Simmondsia Chinensis (jojoba) Seed Oil, Achillea Millefolium (yarrow) Extract, Abies Sibirica (fir needle) Oil, Betula Lenta Bark (sweet birch) Oil, Tocopherol, CI 75810 (chlorophyll).
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegan and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA The Green Balm
Regular price £16.00 Save £-16.00The Green Balm from MOA is an organic, multi-purpose healing balm.
Available in two sizes, 15ml and 50 ml.
The Green Balm combines MOA’s hero herb yarrow (Achillea millefolium), used for centuries to soothe, heal and repair, along with tea tree oil, nature’s powerful antiseptic, along with a nourishing base.
This essential multi-tasking family product, is a vital part of any first-aid kit, ideal for taking on holiday or camping. Keep handy for any little crisis.
- Soothe dry and itchy skin conditions like eczema, psoriasis and minor rashes
- Help heal minor cuts, grazes, blisters, bruises and burns on all the family
- Zap those pesky insect bites and stings
- Treat chapped, weathered lips and kiss goodbye to the dreaded coldsore!
- Apply to sore, red nostrils when you have a cold and mix with a little hot water and gargle to soothe a sore throat
- Use between the toes to help combat athlete's foot
- Calm inflamed skin after shaving, waxing or threading
- Help fade scarring or stretch marks after pregnancy
- Soothe new tattoos or piercings, whilst helping to avoid infection
- Moisturise, soften and nourish dry hands, nails and cuticles
- Remove make-up, use as a hot cloth cleansing balm
How to use:
Apply to irritated skin to help soothe as needed. Keep in a dark, cool space and discontinue use should irritation occur. Not recommended during pregnancy.
Ingredients:
*Cocos Nucifera (Coconut) Oil, *Glycine Soja (Soy Bean) Oil, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Cera Alba (Beeswax), *Helianthus Annuus (Sunflower) Seed Oil, *Achillea Millefolium (Yarrow) Extract, *Melaleuca Alternifolia (Tea Tree) Oil, Chlorophyll, **Limonene. *organically grown **occurs naturally in essential oils
YARROW
Its antiseptic action helps reduce inflammation, calming sensitive skin and breakouts. It has a unique dual ability to staunch a wound whilst promoting circulation to the area. According to Greek mythology the infamous warrior Achilles used the healing powers of yarrow to heal the wounds of his injured soldiers, which is where it gets its Latin name Achillea.
TEA TREE
This powerful plant has been revered amongst Native Australians for centuries. Its antiseptic, antiviral and antifungal properties are second to none. Tea tree oil zaps bacteria and enables the skin to repair.
- Made with certified organic ingredient
- No petrochemicals, SLS or artificial preservatives
- Vegetarian and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA Hello Sunshine Energising Body Oil
Regular price £22.00 Save £-22.00Brighten your day with this energising, zesty body oil from MOA. Full of active organic ingredients for healthy and vibrant skin.
Citrus sweet notes of antibacterial lemongrass and marjoram essential oils awaken the senses, kick-starting circulation and purifying the skin, whilst keeping pimples at bay.
Refreshing eucalyptus blends with woody notes of pine and yarrow to soothe aching muscles, making this a wondrous massage oil after exercise.
Its nourishing golden base absorbs easily, hydrating the skin whilst providing essential minerals, antioxidants and vitamins to protect and tone.
How to use:
Massage all over your body with circular motions to seal in moisture before or after a shower. Keep in a dark, cool space and discontinue use should irritation occur. Not recommended during pregnancy.
Ingredients:
*helianthus annuus (sunflower) seed oil, brassica campestris (rapeseed) oil, olea europaea (olive) fruit oil, sesamum indicum (sesame) seed oil, *eucalyptus globulus (eucalyptus) leaf oil, *origanum marjorama (marjoram) leaf oil, *cymbopogon schoenanthus (lemongrass) oil, *pinus sylvestris (pine) leaf oil, *mentha piperata (peppermint) leaf oil, *achillea millefolium (yarrow) extract * organically grown ingredient ** natural component of essential oils
MARJORAM
Considered a lucky plant bringing joy and good fortune, it also helps to relieve painful joints and achy muscles, which is why this oil is great after exercise!
LEMONGRASS
With its sweet zesty aroma, it has been shown to improve congested skin, speed up wound healing, reduce joint pain and boost detox.
EUCALYPTUS
With its potent antiseptic and antibacterial qualities, this powerful oil has been used for centuries to treat skin infections, heal wounds and reduce inflammation. It may even help ward off insect bites!
PINE
A favourite of ‘the father of Western medicine’ Hippocrates. It wakes up circulation and helps relieve inflammation. It is a brilliant antiseptic and very useful for acne and other problematic skin conditions.
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegan and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA Dreamy Mineral Soak
Regular price £7.00 Save £-7.00MOA's Dreamy Mineral Soak is perfect for washing away the day’s worries, nothing quite beats a relaxing bath at the end of the day.
The therapeutic qualities of salt baths have been highly acclaimed for thousands for years, and traditionally used to ease aches and pains and numerous skin ailments. Mineral rich Himalayan pink salt and sea salt cleanse and purify the skin whilst helping to kick-start sluggish circulation. A salt bath restores hydration, so it won’t leave your skin wrinkly!
The calming aromatic properties of lavender essential oil promote relaxation, whilst spicy cardamom oil offers relief from emotional stress and it’s even considered to be an aphrodisiac! Antiseptic lemon peel brightens, and along with pine oil, helps to combat problematic, oily skin and blemishes.
How to use:
Throw a couple of handfuls into a bath before bedtime to induce a peaceful and dreamy sleep. Not recommended during pregnancy.
Ingredients:
Maris Sal, Sodium chloride (Himalayan pink salt), *Zea maya (Corn) powder, Lavandula hybrida (Lavender) oil, Pinus Sylvestris (Pine) Leaf Oil, Elettaria Cardamomum (Cardamom) Oil, Citrus limonum (Lemon) peel oil, Achillea Millefolium (Yarrow) oil, *Lavandula angustifolia flowers **Citral **Geraniol *certified organic ** occurs naturally in essential oils
HIMALAYAN PINK SALT
With 84 minerals benefits which include; detoxifying, stimulates circulation and in turn reducing cellulite. Anti-bacterial and useful for problematic skin. The steam will also help ease congestion.
LAVENDER
Promotes relaxation, ensuring a good night's sleep and also easing anxiety and insomnia. Lavender oil improves circulation, nourishes and soothes the skin.
CARDAMOM
Diluted in the bath, cardamom oil can assist with the digestive system, coughs and leaves you feeling refreshed and offers relief from emotional stress and fatigue.
PINE
A favourite of ‘the father of Western medicine’ Hippocrates. It wakes up circulation and helps relieve inflammation. It is a brilliant antiseptic and very useful for acne and other problematic skin conditions.
LEMON PEEL
The uplifting effects help to clear the mind. Toning and astringent, antibacterial, and a refreshing skin tonic, helpful in body care for exfoliating dead skin and treating acne, oily complexions, promoting healthy and vibrant skin.
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegan and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA The Green Fairy Hand & Lip Balm
Regular price £11.00 Save £-11.00The Green Fairy Hand & Lip Balm from MOA offers a dual-purpose salvation balm, a non-greasy formula to soften dry cuticles, hands and lips.
Caster oil, shea and cocoa butter provide a silky-smooth moisturising base to soothe and condition, candelilla wax provides a nourishing, protective coating, whilst stevia leaves a subtle, sweet taste on the lips. Yarrow extract and a blend of essential oils including, brightening grapefruit and lemon peel and aromatic peppermint, fennel and aniseed.
How to use:
Keep this tin of salvation handy and apply sparingly to thirsty hands and lips in need of a little extra care and protection. Use to soften cuticles and ideal for prepping the lips before applying lipstick. Vegan friendly.
Ingredients:
Butyrospermum Parkii (Shea) Butter, Olea Europaea (Olive) Fruit Oil, Theobroma Cacao (Cocoa) Butter, Euphorbia Cerifera (Candelilla) Wax, Ricinus Communis (Castor) Seed Oil, *Helianthus Annuus (Sunflower) Seed Oil, Alcohol, Stevia Rebaudiana Extract, Citrus Limonum (Lemon) Peel Oil, Foeniculum Vulgare (Fennel) Oil, Citrus Grandis (Grapefruit) Peel Oil, Mentha Piperita (Peppermint) Leaf Oil, Pimpinella Anisum (Anise) Seed Oil, Absinthe Extract, *Achillea Millefolium (Yarrow) Extract, **Citral, **Limonene.
*certified organic **occurs naturally in essential oils
Made with certified organic ingredients
No petrochemicals, SLS or artificial preservatives
Vegan and cruelty free
ABSINTHE EXTRACT is derived from the flowers and leaves of wormwood, anise and fennel. Wormwood (Artemisia absinthium) is highly antibacterial and anti-fungal and shows antioxidant properties too.
ANISEED has a sweet characteristic scent. A natural insect repellent and powerful antioxidant.
SHEA BUTTER is rich in essential fatty acids and antioxidants, A and E. Shea butter also contains cinnamic acid, which could help to protect the skin against UV damage.
COCOA BUTTER is an emollient, adding a protective layer of hydration and helpful for blocking the effects of cold weather or sun damage. Rich in essential fatty acids and vitamins E and K which help to repair and soothe.
CANDELILLA WAX a vegan alternative to beeswax, derived from the waxy leaves of Candelilla shrubs. It provides a long lasting protective barrier.
LEMON PEEL AND GRAPEFRUIT ESSENTIAL OIL anti-oxidant, antibacterial and made up of natural fruit acids which help to exfoliate dead skin and promote smoother, healthier and brighter skin.
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA Daily Cleansing Ritual
Regular price £20.00 Save £-20.00Inside each MOA Daily Cleansing Ritual you'll find a super-soft bamboo face cloth and a 50ml pot of The Green Balm.
Hot cloth cleansing doesn't strip the skin of its natural oils, which can cause break outs, it balances and nourishes the skin.
Give your skin a balancing deep cleanse, remove excess oils and impurities by following the simple step by step instructions written on the product box.
Ideal for oily, acne skin as well as dry and sensitive skin types, The Green Balm is safe to use around the eyes and removes caked-on eye makeup; this simple daily skin treatment leaves the skin balanced and glowing.
Bamboo fibre is naturally anti-bacterial and apart from being luxuriously soft it’s also one of the most eco materials on the planet. Wash and reuse your cloth for sustainable cleansing.
You can buy spare bamboo cloths
Vegetarian and cruelty free.
How to use:
Ideal for oily, acne skin as well as dry and sensitive skin types, use to remove makeup, grime and impurities with this simple step by step daily ritual.
-
Take some of The Green Balm and melt it between the fingertips to create an oil.
-
Smear the oil over your eye makeup, smudging it away from the eyes.
-
Massage your face with a little more balm to encourage better circulation and to help tone the facial muscles.
-
Dip your face cloth in hot water (not too hot), wring it out and press to your face, steaming away the oil and impurities, whilst sealing in the essential oil goodness.
-
Finish by dipping your cloth in cold water, and press the super-soft side to your face; to tone and close the pores.
INGREDIENTS:
*Cocos Nucifera (Coconut) Oil, *Glycine Soja (Soy Bean) Oil, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, *Cera Alba (Beeswax), *Helianthus Annuus (Sunflower) Seed Oil, *Achillea Millefolium (Yarrow) Extract, *Melaleuca Alternifolia (Tea Tree) Oil, Chlorophyll, **Limonene.
*certified organic **occurs naturally in tea tree oil.
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegetarian and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA Aphrodite Facial Oil
Regular price £28.00 Save £-28.00The MOA Aphrodite Facial Oil is a magical blend for radiant skin.
Easily absorbing, this organic facial oil helps to smooth fine lines and ward off premature ageing with its nourishing rosehip oil base. Rosehip seed oil is rich in vitamin A, C and essential fatty acids.
Enriched with precious damask rose essential oil, known to be helpful for dry, sensitive skin types prone to redness and blemishes. Yarrow extract helps to even skin tone, fragrant rose geranium balances and cleanses, whilst marshmallow extract hydrates and calms the skin.
Vegan and cruelty free.
How to use:
Massage several drops on the face and neck, after your daily cleansing, in the morning and before bedtime.
Ingredients:
*Rosa Canina (Rosehip) Fruit Oil, Caprylic/Capric Triglyceride, *Helianthus Annuus (Sunflower) Seed Oil, Achillea Millefolium (Yarrow) Extract, Tocopherol (vitamin E), **Citronellol, *Pelargonium Graveolens Oil (Geranium) Flower Oil, ** Geraniol, **Linalool, **Citral, **Limonene, *Rosa Damascena (Damask rose) Flower Oil, * Althaea Officinalis (Marshmallow) Root Extract.
*organically grown **occurs naturally in essential oils
74% organic total. 100% natural origin of total
ROSEHIP SEED OIL
Revered for centuries for its anti-aging skin rejuvenating properties, this easily absorbed oil is rich in anti-oxidants, vitamins A, C, E and many essential fatty acids. It helps to restore elasticity, calm redness and irritation and protect against environmental stress that can lead to age spots, fine lines and wrinkles.
DAMASK ROSE
With its exquisite fragrance and reputedly the most powerful and healing rose oil, this precious oil helps to hydrate, reduce redness and mend broken capillaries. Especially beneficial to dry, mature and sensitive skin.
ROSE GERANIUM
Used by the Egyptians for promoting beautiful and radiant skin, this beautifully fragrant, astringent oil helps to balance and tone the skin, whilst also helpful for blemishes.
MARSHMALLOW ROOT
The root and stem of the marshmallow plant secrete a cooling mucilage, which helps soothe irritation and redness and hydrates the skin.
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegan and cruelty free
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Hopery Bamboo Milk Bath Chocolate
Regular price £11.95 Save £-11.95This unique Hopery Bamboo Milk Bath Chocolate makes a beautiful gift for a loved one - or yourself!
The main ingredient of the Hopery bath chocolate is precious cocoa butter. The special formula with Orgainc Coconut oil, Orgainc Argan oil and essential oils is a super rich and nourishing treat for your skin. The delicate Bamboo Milk, mild and fresh fragrance will linger on your skin for hours.
How to use:
Break off 1-2 pieces and melt in warm bath water. The precious oils spread in the warm water and pamper your skin. After bathing, enjoy your velvety, delicately well-groomed skin!
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Theobroma Cacao Seed Butter, Cocos Nucifera Oil*, Argania Spinosa Kernel Oil*, Betula Alba Leaf Extract, Bambusa Vulgaris Leaf Extract, Achillea Millefolium Extract, Aroma, D-Limonene**, Geraniol**, Linalool**.
*from certified organic agriculture **from natural essential oils.
- 80g
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
- 1 Chocolate bar gives up to 24 baths!
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.






Hopery Bamboo Milk Bar Soap
Regular price £7.95 Save £-7.95Hopery Bamboo Milk Bar Soap cleanses you naturally, effectively and gently. It clears your skin without drying it out. Made using Organic Coconut, Organic Argan and Virgin Olive Oil it will nourish your skin during cleansing. The particularly delicate, mild and fresh fragrance will linger for hours on your skin.
Use Hopery soap as a gently foaming hand soap or in the HOPERY cotton soap bag for a particularly mild body cleansing in the shower.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Sodium Olivate, Sodium Cocoate, Sodium Stearate, Aqua, Glycerin, Sodium Chloride, Tetrasodium Glutamate Diacetate, Cocos Nucifera Oil*, Aroma, Argania Spinosa Kernel Oil*, CI 77891, Bambusa Vulgaris Leaf , Citral**, Citronellol**, D-Limonene**, Linalool**, Geraniol**, Benzyl Benzoat**.
*from certified organic agriculture **from natural essential oils.
- 140g
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
- Combine with the Hopery Cotton Soap Bag
- Reduces single use plastic
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Hopery Lime & Grapefruit Bar Soap
Regular price £7.95 Save £-7.95Hopery Lime & Grapefruit Bar Soap cleanses you naturally, effectively and gently. It clears your skin without drying it out. Made using Organic Coconut, Organic Argan and Virgin Olive Oil it will nourish your skin during cleansing. The fruity-sunny scent of lime and grapefruit invigorates your body and mind.
Use Hopery soap as a gently foaming hand soap or in the HOPERY cotton soap bag for a particularly mild body cleansing in the shower.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients:
Sodium Olivate, Sodium Cocoate, Sodium Stearate, Aqua, Glycerin, Sodium Chloride, Tetrasodium Glutamate Diacetate, Cocos Nucifera Oil*, Aroma, Argania Spinosa Kernel Oil*, CI 77891, Citral**, Citronellol**, Geraniol**, D-Limonene**, Linalool**.
*from certified organic agriculture **from natural essential oils.
- 140g
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
- Use with the Hopery Cotton Soap Bag
- Reduces single use plastic
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Hopery Bamboo Milk Body Lotion
Regular price £9.95 Save £-9.95Hopery Bamboo Milk Body Lotion is a delicate, mild and beautifully fragranced lotion that will linger on your skin for hours.
Made without palm oil, Hopery not only cares for our precious environment, it cares for your skin too. Containing Organic Argan Oil, Organic Marigold Extract, Organic Carotene & Organic Jojoba, it will leave your skin regenerated & moisturized.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Aqua, Alcohol, Helianthus Annuus Seed Oil, Glyceryl Stearate Citrate, Glycerin, Calendula Officinalis Flower Water*, Bambusa Vulgaris Leaf Extract, Cocos Nucifera Oil, Aroma, Xanthan Gum, Argania Spinosa Kernel Oil*, Simmondsia Chinensis Seed Oil (and) Daucus Carota Sativa Root Extract*, Tocopherol, D-Limonene**, Geraniol**, Linalool**. *from certified organic agriculture **from natural essential oils.
- 100ml
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Hopery Bamboo Milk Hand Cream
Regular price £7.95 Save £-7.95Hopery Bamboo Milk Hand Cream is a delicate, mild and beautifully fragranced lotion that will linger on your skin for hours.
HOPERY hand cream, with its gentle ingredients, is perfect care for stressed hands. The traditional formula made with Organic marigold extract, Organic argan oil and Organic Jojoba provides your skin with plenty of moisture and strengthens your skin's protective function. Hopery offers a particularly delicate hand cream that absorbs quickly into your skin without leaving an oily or sticky film.
Made without palm oil, Hopery not only cares for our precious environment, it cares for your skin too.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Aqua, Alcohol, Helianthus Annuus Seed Oil, Glyceryl Stearate Citrate, Glycerin, Calendula Officinalis Flower Water*, Bambusa Vulgaris Leaf Extract, Cocos Nucifera Oil, Aroma, Xanthan Gum, Argania Spinosa Kernel Oil*, Simmondsia Chinensis Seed Oil (and) Daucus Carota Sativa Root Extract*, Tocopherol, D-Limonene**, Geraniol**, Linalool**. *from certified organic agriculture **from natural essential oils.
- 50ml
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Hopery Lime & Grapefruit Body Lotion
Regular price £9.95 Save £-9.95Hopery Lime & Grapefruit Body Lotion smells so deliciously lemony-fresh. The fruity-sunny scent of lime and grapefruit invigorates your body and mind.
Made without palm oil, Hopery not only cares for our precious environment, it cares for your skin too. Containing Organic Argan Oil, Organic Marigold Extract, Organic Carotene & Organic Jojoba, it will leave your skin regenerated & moisturized.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Aqua, Alcohol, Helianthus Annuus Seed Oil, Glyceryl Stearate Citrate, Glycerin, Calendula Officinalis Flower Water*, Citrus Paradisi Fruit Extract, Cocos Nucifera Oil, Aroma, Xanthan Gum, Argania Spinosa Kernel Oil*, Simmondsia Chinensis Seed Oil (and) Daucus Carota Sativa Root Extract*, Tocopherol, Citral**, Gernaiol**, Citronellol**, D-Limonene**, Linalool**. *from certified organic agriculture **from natural essential oils.
- 100ml
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.








Hopery Lavender & Orange Bar Soap
Regular price £7.95 Save £-7.95Hopery Lavender & Orange Bar Soap cleanses you naturally, effectively and gently. It clears your skin without drying it out. Made using Organic Coconut, Organic Argan and Virgin Olive Oil it will nourish your skin during cleansing. The gentle, warm scent of essential lavender oil and essential orange oil relaxes your skin and senses.
Use Hopery soap as a gently foaming hand soap or in the HOPERY cotton soap bag for a particularly mild body cleansing in the shower.
Traditionally crafted in Germany, Hopery donates 10% of their profit to Orangutan Outreach and with every HOPERY product that you buy, you automatically donate 20 cents to help save Orangutans.
Ingredients: Sodium Olivate, Sodium Cocoate, Sodium Stearate, Aqua, Glycerin, Sodium Chloride, Tetrasodium Glutamate Diacetate, Cocos Nucifera Oil*, Aroma, Argania Spinosa Kernel Oil*, CI 77891, Geraniol**, D-Limonene**, Linalool**.
*from certified organic agriculture **from natural essential oils.
- 140g
- Vegan Friendly
- Cruelty Free
- All Natural Ingredients
- Combine with the Hopery Cotton Soap Bag
- Reduces single use plastic
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Hopery 3-in-1 Soap Box
Regular price £15.00 Save £-15.00The Hopery 3-in-1 Soap Box is a super plastic free solution to keeping your Hopery Soap in perfect nick. Made from renewable bamboo and corn, this soap dish can be used in 3 ways:
1 – simply as a soap dish, with or without the bottom
2 – a travel companion for your Hopery soap. Simply close the soap dish with the silicone tape and you have a hygienic solution for your soap bars.
3 – a soap tray for the shower, keep your Hopery soap in great nick by keeping it in the soap dish. The slots in the dish help the soap bar to dry when not in use, which makes them last for longer.
- Plastic Free - made from Bamboo & Corn
- Soap sold separately
- Your purchase will directly support the redapes.org charity
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.








Vivaraise Julia Hand Towel
Regular price £13.95 Save £-13.95Our range of towels from Vivaraise are a great addidion to your bathroom. Available in a selection of sizes and colours, you can mix and match.
- 50cm x 100cm
- Hand Towel
- 85% cotton 15% polyester
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.








Vivaraise Julia Guest Towel
Regular price £5.95 Save £-5.95Our range of towels from Vivaraise are a great addidion to your bathroom. Available in a selection of sizes and colours, you can mix and match.
- 30cm x 50cm
- Guest Towel
- 85% cotton 15% polyester
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.






Vivaraise Julia Bath Towel
Regular price £39.95 Save £-39.95Our range of towels from Vivaraise are a great addidion to your bathroom. Available in a selection of sizes and colours, you can mix and match.
- 90cm x 150cm
- Bath Towel
- 85% cotton 15% polyester
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

MOA Silver Rain Mystical Toner
Regular price £15.00 Save £-15.00With the antibacterial properties of colloidal silver, this mist toner makes the perfect travel companion and can be used as a yoga mat/pillow spray or to cool and refresh whenever feeling hot and bothered!
Like a refreshing rain shower; this silver-infused mist toner revives and hydrates, leaving the skin feeling bright and dewy.
Antibacterial colloidal silver, yarrow and thyme calm irritated, blemish prone skin to promote a healthy, clear complexion. Herbaceous notes of clary sage and silver fir essential oils leave you feeling uplifted and grounded.
Vegan and cruelty free.
How to use:
To tone and revitalise: Shake the bottle, close eyes and spray the fine mist over the face and neck after cleansing. Use as a purifying yoga mat/pillow spray and to cool and refresh after travel, or whenever feeling hot and bothered!
Ingredients:
Aqua (Spring Water), Glycerin, Laureth 3, Colloidal Silver, Abies Alba (Silver Fir) Leaf Oil, Achillea Millefolium (Yarrow) Tincture, Benzyl Alcohol, Pinus Sylvestris (Pine) Leaf Oil, *Salvia Sclarea (Clary Sage) Oil, Thymus Vulgaris (Thyme) Oil, *Achillea Millefolium (Yarrow) Leaf Oil, Dehydroacetic Acid, Benzoic Acid, Sorbic Acid, **Limonene, **Linalool, **Geraniol.
*organically grown **occurs naturally in essential oils
Vegan and cruelty free
COLLOIDAL SILVER
Colloidal silver is said to have powerful wound healing, antibacterial and antiseptic properties.
SILVER FIR
The scent of this purifying oil helps to relax and re-energize all at once.
CLARY SAGE
Studies have shown this oil to help with hormonal imbalances, lower cortisol (stress hormones) and to lift the mood.
THYME
Highly antibacterial, a natural remedy to promote healthy skin. Since ancient times, thyme has been associated with bravery and even used as a natural anti-depressant.
- Made with certified organic ingredients
- No petrochemicals, SLS or artificial preservatives
- Vegan and cruelty free
- 50ML/1.69FL OZ
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Les Touristes Luxury Velvet Dressing Gown - Fern Orange
Regular price £145.00 Save £-145.00From French designers, Les Touristes, this luxurious and sumptuous dressing gown will keep you looking fabulous when you're in the mood to chill at home. The ultimate in luxe cosy loungewear at home and the perfect gown to take a way on a holiday. Beautiful fern design with peacock contrast lining.
- Large front pockets and a tie belt
- Fabric: 100% Velvet Cotton
- Size: One size fits up to a size 16
- Length: 48 inches
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.






Les Touristes Luxury Velvet Dressing Gown - Purple Heron
Regular price £145.00 Save £-145.00From French designers, Les Touristes, this luxurious and sumptuous dressing gown will keep you looking fabulous when you're in the mood to chill at home. The ultimate in luxe cosy loungewear at home and the perfect gown to take a way on a holiday. Beautifully lined in a contrasting peacock feather design.
- Large front pockets and a tie belt
- Fabric: 100% Velvet Cotton
- Size: One size fits up to a size 16
- Length: 48 inches
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Get Naked Bath Mat
Regular price £25.00 Save £-25.00Step onto this cheeky bath mat after getting yourself squeaky clean. Feels super soft on clean, bare feet.
- Measures: 50 x 70cm
- 100% Cotton
- Machine wash, tumble dry.
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Rainbow Bath Mat
Regular price £27.95 Save £-27.95Bring some newness to your bathroom with this beautiful Rainbow Bath Mat, featuring a colourful rainbow. Accented with matching tassels along the side edges, this bathroom rug will offer comfort as well as catching drips!
- Dimensions: 50 x 70cm approx
- Material: 100% Cotton
- Care: Machine wash on low
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Rise & Shine Bath Mat
Regular price £27.95 Save £-27.95Brighten up your bathroom with this cheerful Rise & Shine Bath Mat. Offering up a comfortable and super soft spot for your toes after getting clean.
- Measures: 50 x 70cm
- 100% Cotton
- Machine wash, tumble dry
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.