23 products




Mini Nectarine Conscious Candle
Regular price £6.00 Save £-6.0084g, approximately 20 hour burn time
Ingredients: 93% Coconut Wax, 7% Fragrance oil
Measurements: Height 5.4cm x Diameter 6cm
Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Rise & Shine Bath Mat
Regular price £27.95 Save £-27.95Brighten up your bathroom with this cheerful Rise & Shine Bath Mat. Offering up a comfortable and super soft spot for your toes after getting clean.
- Measures: 50 x 70cm
- 100% Cotton
- Machine wash, tumble dry
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Rainbow Bath Mat
Regular price £27.95 Save £-27.95Bring some newness to your bathroom with this beautiful Rainbow Bath Mat, featuring a colourful rainbow. Accented with matching tassels along the side edges, this bathroom rug will offer comfort as well as catching drips!
- Dimensions: 50 x 70cm approx
- Material: 100% Cotton
- Care: Machine wash on low
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Get Naked Bath Mat
Regular price £25.00 Save £-25.00Step onto this cheeky bath mat after getting yourself squeaky clean. Feels super soft on clean, bare feet.
- Measures: 50 x 70cm
- 100% Cotton
- Machine wash, tumble dry.
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Happy Candle
Regular price £18.00 Save £-18.00This unique Chickidee Happy Candle is infused with a balancing blend of almond and dark, sweet chocolate on a rich vanilla base. This delightful home fragrance brightens any living space and puts us in a joyful mood.
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Balance Candle
Regular price £18.00 Save £-18.00This unique Chickidee Balance Candle is scented with a balancing blend of orange and lavender, with undertones of jasmine and cedarwood. This delightful home fragrance aims to transform your surroundings and create a restore of balance.
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Calm Candle
Regular price £18.00 Save £-18.00The Calm Candle beautifully infuses your living space. This unique scent is scented with a balancing blend sweet pea and jasmine. This delightful fragrance encourages us to take time out of our day to focus on mindfulness
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Relax Candle
Regular price £18.00 Save £-18.00This unique scent is infused with a relaxing blend of cucumber and eucalyptus with middle notes of freesia and geranium which encourages us to take time out of our day to focus on mindfulness.
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Clarity Candle
Regular price £18.00 Save £-18.00Our Clarity Candle is crafted from natural coconut wax which is non-toxic and has a clean, even burn of 55 hours
This candle will beautifully infuse your living space with the scent of freshly laundered Organic Cotton. This delightful fragrance aims to transform your surroundings is both purifying and stimulating.
Approximately 55 hour burn time
Ingredients: 93% Coconut Wax, 7% Fragrance Oil
Measurements: Height 11cm x Diameter 8.8cm
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Black & White Fringed Wall Hanging
Regular price £32.95 Save £-32.95This wool and cotton blend woven wall hanging is perfect for adding that extra something into your living space. This woven wall hanging has been weaved, woven and knotted into an intricate pattern. Adding a wonderful layer of texture.
Measurements: Height 60 cm x Width 30 cm
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Chickidee Ira Blush Pink Bamboo Lantern
Regular price £41.95 Save £-41.95Maximise your outdoor entertaining space with this beautiful Ira small desert blush pink bamboo lantern, perfect for prolonging the evening way after the sun sets. Handmade in Vietnam with a fantastic glass candle holder in the centre, it is simple, stylish and on-trend. Mix & match different sizes and colours for a warm and inviting ambience.
Due to the handmade nature of our creations, each item is truly unique and no two will ever be identical.
- Small Measurements: H 30cm x D 25cm
- Medium Measurements: H 40cm x D 25cm
- Materials: Bamboo and Natural Leather
- Care: Spot Clean Only
- Handmade in Vietnam
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Clarity Room Spray
Regular price £12.00 Save £-12.00This beautiful Chickidee Clarity Room Spray is crafted from a naturally cleansing oil and fragrance blend. This spray will infuse your loving home with the scent of freshly laundered Organic Cotton. This fantastic fragrance aims to transform your surroundings is both purifying and stimulating.
- 100ml
- Ingredients: Naturally Derived Hydrogenated Castor Oil, Water, Ethyl Alcohol, Fragrance.
- Dimensions: H 15cm x D 4.2cm
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Basil Garden Room Spray
Regular price £12.00 Save £-12.00This gorgeous Basil Garden Room Spray is crafted from a natural cleansing oil and fragrance blend. This spray will infuse your living space beautifully with an uplifting scent that is reminiscent of the traditional charms of a kitchen garden!
- 100ml
- Ingredients: Naturally Derived Hydrogenated Castor Oil, Water, Ethyl Alcohol, Fragrance.
- Measurements: H 15cm X D 4.2cm
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Floro Serving Bowl
Regular price £25.95 Save £-25.95Exquisitely handpainted by artisans in Portugal, the Floro collection is truly unique across each and every piece. Using traditional freehand techniques, bring true artistry to the table with these vibrant designs.
There's nothing better than sharing a great, fresh meal with good friends. This serving bowl is perfect for summer BBQ's or quiet nights in. Mix and match with other pieces in the collection for a fun and electic dining experience.
Due to the handmade nature of these creations, each item is truly unique and no two will ever be identical.
- Dimensions:
- Materials: Terracotta
- Care: Dishwasher safe
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Happy Room Spray
Regular price £12.00 Save £-12.00The Balance Room Spray is crafted from a naturally cleansing oil and fragrance blend. This spray will beautifully infuse your living space with the infused blend of eucalyptus, sandalwood and chamomile, with undertones of bergamot. This delightful fragrance aims to transform your surroundings and restore balance.
Dimensions: Height 15cm x Diameter 4.2cm
Size: 100ml
Ingredients: naturally derived hydrogenated castor oil, water, ethyl alcohol, fragrance
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Balance Room Spray
Regular price £12.00 Save £-12.00The Balance Room Spray is crafted from a naturally cleansing oil and fragrance blend. This spray will beautifully infuse your living space with the infused blend of eucalyptus, sandalwood and chamomile, with undertones of bergamot. This delightful fragrance aims to transform your surroundings and restore balance.
Dimensions: Height 15cm x Diameter 4.2cm
Size: 100ml
Ingredients: naturally derived hydrogenated castor oil, water, ethyl alcohol, fragrance
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Chickidee Relax Room Spray
Regular price £12.00 Save £-12.00Bring a calming aroma to your room with the Relax Room Spray from Chickidee. Crafted from natural cleansing oil and a blended fragrance of fresh cucumber and eucalyptus. Use any time of day for a relaxing experience.
- Ingredients: naturally derived hydrogenated castor oil, water, ethyl alcohol, fragrance
- Measurements: Height 15cm
- 100ml
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Chickidee Sleep Room Spray
Regular price £12.00 Save £-12.00Prepare yourself for a restful sleep with this Sleep Room Spray from Chickidee. Crafted from a naturally cleansing oil and fragrance blend, this room fragrance will infuse your living space with green mandarin, geranium, coriander, jasmine and ylang-ylang.
- Ingredients: naturally derived hydrogenated castor oil, water, ethyl alcohol, fragrance.
- Measurements: Height 15cm x Diameter 4.2cm
- 100ml
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.

Chickidee Olive Grove Candle
Regular price £18.00 Save £-18.00The uplifting and revitalising scent of the Olive Grove Candle from Chickidee is inspired by the traditional charms of Sicilian olive groves. Crafted from natural coconut wax, which is non ton toxic, it has an even burn of 55 hours.
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Chickidee Peach Ice Tea Room Spray
Regular price £12.00 Save £-12.00The Peach Ice Tea Room Spray from Chickidee is crafted from a naturally cleansing oil and fragrance blend and will infuse your living space for up to 280 days. A beautiful scent of summery white tea steeped with peaches, nectarines, and sweetened with a touch of honey.
- Ingredients: naturally derived hydrogenated castor oil, water, ethyl alcohol, fragrance.
- Measures: Height 15cm x Diameter 4.2cm
- 100ml
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Chickidee Sleep Candle
Regular price £18.00 Save £-18.00Prepare your surrounding for a restful sleep with the Sleep Candle from Chickidee. Crafted from natural coconut wax, which is non-toxic and has a clean, this scented candle has an even burn of 55 hours. Infuse your living space with a relaxing blend of green mandarin, geranium coriander, jasmine and ylang-ylang.
- Ingredients: 93% Coconut Wax, 7% Fragrance Oil
- Measurements: Height 11cm x Diameter 8.8cm
- 294g
- Approximately 55 hour burn time
- Never leave burning candles unattended
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.




Botanical Pencil Case
Regular price £8.95 Save £-8.95Measurements: Height 8cm x Length 19.5cm x Width 5cm
This botanical pencil case is hand stitched canvas and displays a fabulous concoction of tropical leaves onto a backdrop of white. The perfect accessory to kick off your spring/summer vibe, our gold zip safeguards your make up, jewellery and hair ties into a subtle and spacious waterproof lining.
DELIVERY FAQ's
What if an item on my order is out of stock?
If an item on your order is out of stock we will first contact you to notify you of the out of stock item and give you a new estimated delivery date. If you are happy to wait we will dispatch your entire order together in one parcel, if you wish to split your delivery will will send your order in multiple parcels.
Where is my order?
If your expected delivery date has passed and you are still without your delivery then please contact our customer service team by emailing orders@belle-modelle.co.uk and we will try and help resolve the issue.
Unfortunately we are unable to investigate any missing parcels after 28 working days.
Free delivery codes
Valid free delivery codes can be only be redeemed against our Mainland UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.
Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.
What if my order arrives and it is damaged?
Although we try our best to ensure that your order arrives in perfect condition, on rare occasions damages can occur during transit. If any part of your order appears to be damaged, please take a photo of the damage and email us immediately at orders@belle-modelle.co.uk and we will arrange for a replacement to be sent. Unfortunately we are unable to send a replacement without first being notified of the damage and supporting images being sent.
FURNITURE
Before you place an order please contact us for a delivery cost to your post code area. Furniture delivery is currently ONLY available for Mainland UK at the moment.
Returns & Refunds Policy
We hope that you are over the moon with your order but we understand that there may be an occasion where you need to return all or part of your order.
We offer a FREE returns service (Excluding International Orders) and provide a returns label (included with your order). You simply need to attach this label to your returning parcel.
We have detailed our return policy below, however if you have any further questions please email us at returns@belle-modelle.co.uk
All transactions, exclusions apply (see below)*
Returns to our website:
Full price items must be returned within 28 days after purchase or receiving your order. Sale items must be returned within 14 days. Unfortunately we are unable to accept returns that fall outside of these conditions, unless the circumstance is exceptional in which case a credit note will be offered.
To be eligible for a refund, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
*Please note:
Several types of goods are exempt from being returned:
- Earrings- non-refundable for hygiene reasons, unless they are faulty
- Skincare & bodycare items - if the product has been used or the seal has been broken they are non-refundable
- Face masks / coverings - non-refundable for hygienne reasons, unless they are faulty
- Gift vouchers
- Furniture - unless faulty
We use Royal Mail to handle our FREE returns:
- Our free Royal Mail returns service is only available to UK customers, for parcels weighing under 20kg.
- Your parcel can be taken to your local Post Office to obtain free proof of postage.
- A pre-paid returns sticker is included in your parcel.
- Please add your name and order number to the returns form or we may not be able to process your return for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 28 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow up 10 working days for your refund to be processed.
Klarna Refunds: Please note that there may be delay beyond our own refund time period if your order was originally placed via Klarna, this is due to the administration process of handling your return.
Late or missing refunds (if applicable)
If you haven’t received your refund after 10 working days of receiving a refund notification, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@belle-modelle.co.uk.
Sale items (if applicable)
Sale items must be returned within 14 days to be eligible for a refund.
Exchanges (if applicable)
Should you wish to exchange an item, please contact us first at returns@belle-modelle.co.uk so that we can check that the item you require is in stock. Please note that we can only exchange an item for the same style in a different size, and we are only able to do so for UK orders.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we are obliged to send the refund to the gift giver.